Answer ten executive-level questions to generate a directional view of current health-plan performance. Your answers highlight where greater visibility, accountability or strategy may be needed.
81–100
High performing
A deliberate operating system is in place; focus on refinement and durable measurement.
61–80
Building momentum
Important management disciplines are established, with clear opportunities to strengthen execution.
41–60
Needs attention
The plan has meaningful gaps in visibility, purchasing strategy or accountability.
0–40
Reactive renewal
Start with a clearer baseline, defined governance and access to the underlying economics.